At 101, we want you to be happy with your order. If you are not completely satisfied, you can request a return within 14 days of receiving your order, provided the item is unused, unworn and in its original condition.
If you wish to exchange an item for a different size or style, you are responsible for returning the original item to us. Once we have received the item we will then dispatch the exchange product
Personalised, customised and teamwear items cannot be returned or refunded unless they are faulty or incorrect.
Once your return has been received and approved, your refund will be issued to the original payment method.
Customers are responsible for return postage.